Account and publishing

Fix sign-in, plan and usage questions, project access, build failures and store submission problems.

OpenV2 signs you in with Google or GitHub. Use the provider you used before: the sign-in page shows the last one. Finish the sign-in before closing the tab, and try a private window if extensions or old cookies interfere. Contact support if the account still cannot be reached.

Plan or usage looks wrong

Open Settings → Billing for your plan and Settings → Usage for what is left and when each limit resets.
Use Manage subscription for invoices and subscription details.
After a purchase, refresh the page. If the plan has not changed, contact support with the receipt.
A used-up limit pauses building and the simulator until it resets. See Plans and usage.

Project link fails

Check the project URL, the signed-in account, the project's visibility and your collaborator role. A private project needs authorized access.

A build fails

Open the logs panel, find the first failing step and ask the chat to fix it. Check app metadata if the identity or icon is missing. Builds use your plan's usage.

Phone install fails

Follow Preview on device. Check the USB connection, device authorization, signing and developer trust for your platform. Installing on a phone needs Pro or Max.

App Store submission fails

Read the error in the Publish wizard. Confirm the app identity, your Apple account access, the developer membership and the two-factor verification. After the upload, review the status and the remaining listing requirements in App Store Connect. See Publish to the App Store.

Google Play submission fails

Check that your account is connected with permission for this app, that the upload key matches the app, that the listing is complete and that the track you chose is allowed. For a new app, follow Prepare the first signed bundle. See Publish to Google Play.

Project missing or export blocked

Find the project in the dashboard with the right account. If it is shared, ask the owner to check your role. Private projects and ZIP export need Pro or Max.

For an accidental deletion, contact [email protected] with the project details.