Common issues
Start here to fix problems with the preview, the chat, V2 Cloud, your account and publishing, and to contact support.
Pick a topic
- Preview and workbench: the simulator, builds and phone installs
- Chat and generation: interrupted runs, usage limits and unexpected output
- V2 Cloud and backend: sign-in, data, uploads and functions
- Account and publishing: sign-in, plan, project access and the stores
- Apple signing and installation: signing, profiles and trust on iPhone
A documentation page shows 404
English pages use /docs/...; Romanian pages use /docs/ro/.... Some pages moved when the documentation was reorganized: open the page from the sidebar or search to get its current link.
A project or share link does not open
Confirm the project exists, the URL is current and you are signed in with an account that has access. For a private project, ask the owner to check your role.
A screen is missing in the app
Describe the button and the screen you expected, and ask the agent to create it and connect the navigation.
A V2 Cloud request fails
Check the project's backend status, the table or bucket names, the record ID and the access rules. Ask the agent to diagnose the exact error.
Get help
Email [email protected] with the project name, the platform, the steps to reproduce, the link if relevant, and a screenshot or the error message.